Effective date: 01.03.2026
Privacy policy
Embun Botanicals Sdn Bhd protects your personal data under the Personal Data Protection Act 2010 (PDPA). This policy explains how we collect, use, disclose and safeguard it when you visit https://embun.my, buy from us or use our services.
Information we collect
We may collect the following types of information:
Personal Data: Name, email address, phone number, billing and delivery address, and payment details.
Account Information: Username, password, and order history.
Transaction Data: Purchases, returns, and payment methods.
Technical Data: IP address, browser type, operating system, and website usage details.
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance user experience and analyze website performance.
How we use your information
We use the collected data to:
Process orders and deliveries.
Provide customer support.
Improve website functionality and user experience.
Send promotional offers, newsletters, or updates (you can opt out anytime).
Detect fraudulent transactions and enhance security.
Comply with Malaysian legal requirements.
Sharing of information
We do not sell or rent your personal information. However, we may share data with:
Service providers: Payment gateways, courier companies and IT support.
Legal authorities: When required by Malaysian law or to protect our rights.
Marketing and advertising partners: For targeted ads (with user consent where required).
Data security
We implement security measures such as encryption, secure servers, and access controls to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
Your rights & choices
Under the PDPA, you may:
Access, correct, or withdraw consent for your data.
Opt-out of marketing communications.
Disable cookies via browser settings.
Request a copy of the data we hold about you.
Third-party links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
Children’s privacy
Our website is not intended for children under 18. We do not knowingly collect personal data from minors.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on our website with the “Effective Date” at the top.
Contact us
If you have questions about this Privacy Policy or want to access your data, please contact us at: privacy@embun.my
Follow us
