This Privacy Policy explains how Fluffed Café & Dessert Bar (“we”, “us”, or “our”) collects, uses and protects the personal information you share with us when you use this website or order a cake from us.

Last updated: 15 October 2026

Information we collect

When you place an order, the order form prepares a WhatsApp message containing:

· Your name

· Your phone number

· Your chosen pickup date and time

· The cakes, sizes and quantities you ordered

This information only reaches us when you send that WhatsApp message yourself, together with your payment receipt. The website does not store your order on a server.

How we use your information

· To prepare and confirm your order

· To contact you about your pickup

· To answer questions you send us

Your order in your browser

The cakes you add to your order are saved in your own browser so they are still there if you reload the page. You can remove them at any time from the order form.

Third-party services

Orders are sent through WhatsApp and payments are made through your own banking app. These services handle your information under their own privacy policies.

Contact

For questions about this policy, WhatsApp us at 012 730 1310 or visit us at 55, Jalan 20/7, Taman Paramount, 46300 Petaling Jaya.