About

Main Bio

I'm Shazwan — a product designer in Kuala Lumpur who gets a kick out of making complicated things simple.

I spent my first years in tech building websites for small businesses, which taught me an unglamorous truth: nobody reads instructions. If a screen needs explaining, it needs redesigning. That lesson followed me into product design and never left.

I've worked in two-person teams and twenty-person teams, with polished design systems and with none at all. What stays the same: ask better questions, sketch early, test with real people, and ship the version that helps.

Currently, I'm at Amanah Health designing scheduling, records and billing flows for clinic teams. Before that, I spent almost two years at Tempahly helping salons run their bookings (and discovering that stylists have very strong opinions about scheduling screens, which I deeply respect).

it's me

SHAZWAN

When I'm not designing, I'm usually at a mamak with a sketchbook, wondering why some apps feel effortless and others feel like homework. Usually with teh tarik.

How I Work

Start with the problem, not the screen

The feature someone asks for is rarely the thing they need. My favourite projects start with dumb questions and end with answers that feel obvious in hindsight.

Design for the messy middle

Tight budgets, legacy systems, no research time — real constraints aren't blockers, they're the brief. I'd rather ship a smart compromise than polish a fantasy.

Build with people, not for them

The best decisions happen when design, engineering and product argue early and kindly. Throwing mockups over a wall has never once worked.

Sweat the invisible details

Auto-save that actually reassures, error messages that actually help, progress you can actually see. Quiet details are where products earn trust.

think first, draw later. no perfect world here! we, not me. details build trust.

My story

Timeline

Amanah Health

Designing scheduling, patient records and billing flows for neighbourhood clinics across Malaysia. Balancing what doctors need with what admins need — rarely the same thing — while keeping everything PDPA-compliant and actually usable at 9pm.

Sep 2025 – Current

Tempahly

Redesigned booking, deposits and inventory for a salon SaaS. Sat with owners and stylists to learn how they really work, then rebuilt the flows to match reality instead of our org chart.

Mar 2024 – Aug 2025

Sifu AI

Shaped search and onboarding for an AI study assistant. Ran discovery workshops, mentored a junior designer, and learned to explain my process instead of just doing it.

Feb 2023 – Dec 2023

RumahFirst

Joined a proptech at the 'works but confusing' stage. Mapped where first-time buyers got lost, redesigned the core journey, and set the first brand direction.

Jan 2022 – Dec 2022

My work

Let's Talk

The projects I enjoy most are the messy ones — unclear flows, too many stakeholders, real users with real deadlines. If that sounds like yours, I'd love to hear about it.

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Shazwan

Open to contract work, full-time roles, and long conversations about difficult design problems.

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